Privacy Policy

1. Who we are

This Privacy Policy explains how Gama One To Provide Technological Services (“GamaOne”, “we”, “us”, “our”) collects, uses, and protects personal data when you use gamaone.com (the “Website”) or contact us. We are the data controller for this processing. Our processing is intended to comply with Egypt’s Personal Data Protection Law (Law No. 151 of 2020) and its executive regulations.

2. Information we collect

Information you give us. When you use the contact form or email us, we collect the details you provide — typically your name, email address, phone number, the team or service you select, and the content of your message.

Information collected automatically. When you visit the Website, we and our service providers may collect limited technical data such as your IP address, browser type, device information, referring pages, and how you interact with the site. This is collected through cookies and similar technologies — see our Cookie Policy.

We do not knowingly collect special-category data (such as data about health, religion, or political views) through the Website, and we ask that you do not submit it through our forms.

3. How we use your information

We use personal data to:

• respond to your enquiries and route them to the right team;
• provide information about our services and follow up on business discussions;
• operate, maintain, secure, and improve the Website;
• keep records and comply with legal, regulatory, and contractual obligations.

4. Legal basis for processing

We process personal data on the basis of your consent (which you may withdraw at any time), the steps taken at your request before entering into a possible engagement, our legitimate business interests in operating and promoting GamaOne, and compliance with legal obligations.

5. How we share information

We do not sell your personal data. We may share it with:

• Service providers who help us run the Website and our business (for example, website hosting and, where used, analytics providers), under appropriate confidentiality and data-protection terms;
• Group companies within AlGammal Holding, where relevant to responding to your enquiry;
• Authorities or advisers where required by law, regulation, or to protect our legal rights.

6. International transfers

Our Website is hosted by Vercel, and some of our service providers may process data outside Egypt. Where personal data is transferred across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable data-protection law.

7. How long we keep data

We keep personal data only for as long as necessary for the purposes described above, and then delete or anonymise it. Enquiry and contact data is typically retained for 24 months unless a longer period is required by law or an ongoing business relationship.

8. How we protect data

We apply appropriate technical and organisational measures to protect personal data against loss, misuse, and unauthorised access or disclosure. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.

9. Your rights

Subject to applicable law, you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. You may also have the right to complain to the competent data-protection authority.

10. Cookies

The Website uses cookies and similar technologies. Please see our Cookie Policy for details and for how to manage your preferences.

11. Children

The Website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always published on the Website, with the “Last updated” date showing when it last changed.

13. Contact us

For any privacy question or request, contact info@gamaone.com, or write to 10A Rama Building, Kattameya, Ring Road, Cairo, Egypt.